Some ‘cheap’ freezers, ovens and washing machines that cost under £500 could actually be pricier in the long run by adding hundreds of pounds to your energy bills over the course of a year, Which? has found. Energy prices remain incredibly high and at a time when consumers are trying to keep their bills down, […]
High street banks are continuing to offer meagre savings rates compared with rival challenger banks and building societies, Which? research has found. The research comes a few months after the Financial Conduct Authority put banks on notice and members of the Treasury Select Committee delivered a scathing verdict on savings rates offered by the biggest […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “For too long consumers have suffered as a result of airlines’ poor behaviour going all but unchecked, with airlines showing a blatant disregard for passenger rights during periods of disruption, and making it difficult to compare ticket prices by adding fees for add-ons like seat selection late in the […]
Sue Davies, Which? Head of Food Policy, said: “Overall inflation slowing is a good thing but with supermarket prices still much higher than they were a year ago, millions of people are still really struggling to put food on the table – a reality that is likely to be especially bleak for the most hard-up […]
An estimated 16 million UK adults saw less of their friends and family during the cost of living crisis, Which? warns, putting many people’s mental wellbeing at risk. A Which? survey of nearly 4,000 UK adults found that three in 10 (31%) said they saw less of friends and family due to financial pressures during […]
Lidl has been named the UK’s cheapest supermarket for a basket of groceries in October 2023, ending a 16-month run for its discounter rival Aldi, Which? research has found. For a larger trolley of items, Asda remained the cheapest retailer last month and Waitrose was the most expensive. The consumer champion’s monthly analysis involves comparing the average […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “BT customers will find it galling to see the company boasting that its billion pound profits have partly come from imposing unpredictable inflation-linked price hikes on them during a cost of living crisis. “It’s unacceptable that these unpredictable mid-contract price hikes have been allowed to continue in the […]
Mobile customers on Sim-only contracts could be charged up to £120 more than they expected over the course of their contract due to two years of eye-watering price hikes, Which? warns, as the consumer champion campaigns for an end to unpredictable mid-contract price rises in the telecoms industry. Which? is sounding the alarm on unpredictable […]
The Isles of Scilly, Northumberland Coast and North Arran have been named among the UK’s favourite scenic destinations in Which?’s survey of Areas of Outstanding Natural Beauty and National Scenic Areas. The consumer champion asked almost 5,000 members to rate their experiences of Areas of Outstanding Natural Beauty (AONBs), in England, Wales and Northern Ireland, […]
New Which? research has found it is becoming increasingly difficult to get a hotel room in the UK for less than £100 a night – as Britannia was named worst hotel chain in the consumer champion’s annual survey for the 11th year in a row. Hotel prices have risen by an inflation-busting 13 per cent […]